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Talking to people 101

While we are undoubtedly living in an age of digital hyper-connectivity, many business agents forget the real-world importance of interfacing directly with other human beings. Or, to put this in layman’s terms, talking to people. From professional communication and business development to non-commercial interaction, the role of direct human to human (H2H) interactivity cannot be understated. Direct H2H comms can enrich your…

Taking it personally: deciphering communication styles

In any job and in any workplace, it is inevitable that you get along with some people better than others. Socially, you find yourself naturally avoiding those personalities that don’t align with yours in favour of those that are. But at work, avoidance is impossible when you need to work in teams, with clients and with suppliers. Often we can mistakenly take…