Crisis Communication 101 Digital Workshop
Strategies, Practices and Core Behaviours for Identifying and Managing Reputational Risk
This 2.5-hour masterclass will equip participants with an understanding of risk management, crisis identification and crisis management techniques, including strategies for internal communications and media relations.
The session will cover:
“My goal during these sessions is to try and give the tools and strategies to make sure leaders are in the best possible position to be able to manage their organisations’ reputation in a crisis, and even come out the other side in a stronger position. It is definitely possible for organisations to enhance their reputation with stakeholders in a crisis environment.” Lisa Nixon, Managing Director, BBS Communications Group
“It was a great event! Content hit the mark, internal comms was seamless, timing was spot on and the engagement was certainly maintained for the entire session with all but one attendee leaving due to an emergent interstate teleconference. Hopefully not a crisis!” Jade Hauser, Food Leaders Australia Industry Engagement Manager and recent Crisis Communication 1010 Digital Workshop attendee
About the Presenter:
Lisa Nixon is Managing Director of BBS Communications Group, one of Australia’s longest standing independent communication agencies. Lisa is a former journalist but for the last 26+ years she has coached and advised executives in brand and reputation management, issues and crisis communication, media engagement (amongst other things). Lisa’s crisis communication experience is extensive and covers risk identification and assessment, crisis communication planning, crisis training and testing, live crisis handling. Her background includes: